This policy complies with the EU General Data Protection Regulation (GDPR) and Data Protection Act 2018.
This policy tells you about the information we, Marie Stopes UK, collect and hold about you. It explains what we do with the information, how we will look after it and who we might share it with.
Marie Stopes UK is the data controller under this policy. It means that if this policy applies to your information, it is our responsibility to protect it.
What information do we collect?
Depending on what information you choose to share or what information we are legally required or authorised to collect, we may collect the following:
- First name
- Last name
- Email address
- Phone number
- IP address, browser type and information about the page you last visited
Where do we collect your information from?
We collect information about you in the following ways:
- When you give it to us directly
You may give us your information when you visit our website, submit a contact us form or make a donation. Sometimes when you support us, your information is collected by a third party who processes your donation, but we are responsible for your information at all times.
- When you give it to us indirectly
We do not buy information about individuals from companies that sell such details, unless individuals specifically have consented.
Why do we collect your information?
- If you have submitted a contact us form, we need your information to contact you.
- If you have made a donation to Marie Stopes UK, we need this information to be able to process your donation (including your gift aid declaration if applicable).
How do we keep your information safe?
Any information we hold about you is kept secure through appropriate technical controls and systems. Our website is hosted by secure servers located within the European Economic Area. The information you choose to share with us through our website is also encrypted.
We ensure your information is only accessible to trained team members and contractors responsible for looking after it. Your information will only ever be read or used on encrypted hardware and reliable software.
Who sees your information?
Select Marie Stopes team members will have access to your information to carry out their job, such as team members who reply to contact us form submissions.
We may also engage with external organisations to process information on our behalf such as our professional file archiving and laboratory partners. We will always ensure that our contract with them sets out our expectations and requirements as to how they should handle your information. Where possible we will keep the sharing of your information to a minimum.
We may have to disclose your details, where required by the law, to the police, regulatory bodies or legal advisors.
We will never sell your information to third parties.
How long will we keep your information for?
We only keep information about you for as long as we need to. We keep our records in line with the Records Management Code of Practice for Health and Social Care 2016. This code of practice was created by the Information Governance Alliance (IGA). It sets the rules for the length of time that different records should be kept before they are destroyed.
Your rights and control over your information
Information we collect and use about you is always within your control. This means that you have rights over this information and you may be able to request the following:
- Information about how we handle your information
- Access to the information we hold about you
- Your information to be amended or updated
- To object to the use of your information
- To restrict the ways in which we use your information
- Your information to be deleted or deactivated
If you would like to find out more information about your rights or make a request for your information, please email firstname.lastname@example.org
If you would like to make a complaint, please email email@example.com
You also have a right to submit a complaint to the Information Commissioner’s Office in the UK. Our ICO number is Z5517462.
How to contact us
Marie Stopes UK
1 Conway Street
Registered charity in England and Wales, charity number: 265543.
A company registered in England and Wales, company number: 1102208.